Privacy Policy
Last updated: 17 September 2026
Cristjen Lai Atelier respects your privacy and handles personal information with care.
This Privacy Policy explains what information may be collected when you visit this website, make an enquiry, request a reservation, purchase a product or service, or otherwise communicate with Cristjen Lai Atelier.
1. Who is responsible for your data
This website and the services offered through it are operated by:
Cristjen Lai Atelier
The Netherlands
KVK: 42141309
Email: hello@cristjenlai.com
Cristjen Lai Atelier is the data controller for personal information processed through this website unless otherwise stated.
2. Information we may collect
Depending on how you use the website, we may collect information including:
your name;
email address;
telephone number, if provided;
billing or invoicing information;
reservation details;
number of guests in your party;
messages and information you submit through contact or enquiry forms;
dietary requirements, allergies or other information you choose to provide in connection with a dining reservation;
information relating to purchases, deposits or payments;
correspondence between you and Cristjen Lai Atelier;
technical information such as your IP address, browser type, device type and information about how you use the website;
cookie preferences and information collected through cookies or similar technologies.
We only collect information that is reasonably necessary for the relevant purpose.
3. How we use your information
Your information may be used to:
respond to enquiries;
process and manage reservations for Cristjen’s Table or other dining experiences;
discuss private dining, private chef or consultancy projects;
provide requested products or services;
issue invoices and maintain financial records;
collect or verify deposits and payments;
communicate with you regarding an existing reservation, purchase or project;
accommodate dietary requirements or allergies where possible;
maintain the security and proper operation of the website;
understand how visitors use the website and improve its content and performance;
comply with legal, tax and accounting obligations;
establish, exercise or defend legal claims where necessary.
Your information will not be sold to third parties.
4. Legal bases for processing
Under the General Data Protection Regulation (GDPR), personal information must be processed on a valid legal basis.
Depending on the circumstances, Cristjen Lai Atelier processes information on one or more of the following grounds:
Performance of a contract or steps before entering into a contract
For example, when you request a reservation, commission, private dining service, consultancy service or purchase.
Legal obligation
For example, retaining invoices and financial records where required under Dutch law.
Legitimate interests
For example, operating and securing the website, responding to ordinary business correspondence and maintaining appropriate business records, provided those interests do not override your privacy rights.
Consent
Where consent is specifically requested, such as for certain cookies, marketing communications or processing information requiring consent.
5. Allergies and dietary information
When making a dining enquiry or reservation, you may be asked to provide information about allergies or dietary requirements.
Some of this information may constitute health data and therefore be considered special-category personal data under the GDPR.
This information is requested solely so that Cristjen Lai Atelier can assess whether a menu can be safely or appropriately adapted and to prepare and serve your meal.
By voluntarily providing allergy or health-related dietary information for this purpose, you expressly consent to its processing for your reservation.
Please only provide information that is relevant to your dining requirements.
Where you provide dietary or allergy information on behalf of another guest, you should make sure that you have their permission to provide that information.
Such information will not be used for advertising or unrelated purposes.
6. Payments
Payments or deposits made through the website may be processed by an independent payment provider.
Cristjen Lai Atelier generally does not receive or store your complete payment-card details. Payment providers process such information under their own privacy and security practices.
The website may nevertheless receive information such as:
your name;
transaction amount;
payment status;
transaction or reference number;
billing information.
This information may be retained where necessary for accounting, customer service or legal purposes.
7. Website platform and service providers
The website may rely on third-party service providers to operate.
These may include services for:
website hosting and functionality;
reservation and contact forms;
email;
payment processing;
analytics;
security;
file storage;
bookkeeping or administration.
At the time of writing, services used or expected to be used may include Squarespace for website hosting and functionality and Google Workspace for business email.
These providers may process limited personal information on behalf of Cristjen Lai Atelier or as independent controllers, depending on the service involved.
Where required, appropriate contractual and data-protection safeguards are used.
8. International data transfers
Some technology providers may process or store information outside the European Economic Area.
Where personal information is transferred internationally, Cristjen Lai Atelier relies on appropriate safeguards where required under the GDPR, such as an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.
9. How long information is kept
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal obligations.
As a general guide:
unsuccessful or general enquiries may be deleted when they are no longer relevant;
reservation information may be retained for a reasonable period after the dining experience for administration or dispute handling;
allergy or health-related information will not be kept longer than reasonably necessary for the relevant reservation unless there is a legitimate legal reason to retain it;
invoices, payment records and other financial administration may be kept for the period required under Dutch tax and accounting law;
business correspondence may be retained where reasonably necessary for ongoing client relationships, record keeping or legal purposes.
Data that is no longer required will be deleted, anonymised or securely disposed of where reasonably possible.
10. Cookies and analytics
This website uses cookies and similar technologies.
Some cookies are necessary for the website to operate. Others, such as analytics or marketing cookies, will only be used where permitted and, where required, after you have given consent.
More information can be found in the Cookie Policy.
You can also change or withdraw your cookie preferences through the website’s cookie settings where available.
11. Marketing
Cristjen Lai Atelier will not add you to a marketing mailing list merely because you submit a reservation or enquiry.
Where newsletters or other marketing communications are offered, they will be sent on an appropriate legal basis and, where consent is required, only after you have chosen to receive them.
You may unsubscribe or withdraw your consent at any time.
12. Sharing your information
Personal information may be shared only where reasonably necessary with parties such as:
website and hosting providers;
email providers;
payment processors;
bookkeeping or accounting providers;
professional advisers;
technical service providers;
government, tax or regulatory authorities where legally required.
Third parties are only given the information reasonably necessary for the relevant purpose.
Cristjen Lai Atelier does not sell or rent personal information.
13. Security
Reasonable technical and organisational measures are taken to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
No internet-based system can, however, be guaranteed to be completely secure.
14. Your rights
Under the GDPR, depending on the circumstances, you may have the right to:
request access to personal information held about you;
request correction of inaccurate or incomplete information;
request deletion of your information;
request restriction of processing;
object to certain processing;
receive certain information in a portable format;
withdraw consent where processing is based on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
To exercise your rights, contact:
hello@cristjenlai.com
You may be asked to provide sufficient information to verify your identity before a request is fulfilled.
15. Complaints
If you have a concern about how your personal information is handled, please contact Cristjen Lai Atelier first so that the matter can be investigated.
You also have the right to lodge a complaint with the Dutch data protection authority:
Autoriteit Persoonsgegevens
Information about submitting a complaint is available through the Autoriteit Persoonsgegevens website.
16. Links to other websites
This website may contain links to third-party websites or social-media platforms.
Cristjen Lai Atelier is not responsible for how those third parties process personal information. You should review their privacy policies separately.
17. Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or legal requirements.
The latest version will always be published on this page together with its date of revision.
18. Contact
For questions about this Privacy Policy or how your personal information is handled, contact:
Cristjen Lai Atelier
Email: hello@cristjenlai.com
The Netherlands